Components of “matryoshka dolls” of outsourcing Andriy Kryvokoritov, General Director of the recruitment agency Brain Source International, spoke about the intricacies of the outsourcing process, as well as what to look for when choosing a company that provides outsourcing services. In the process of expanding any business, especially if this process is limited by internal capacity, territory, staff or professionalism, there is always a need for outsourcing services, or transfer, delegation of major business processes or temporary tasks to another company, which takes over completely or partial control over their implementation. Outsourcing helps to relieve the company of minor issues, allowing them to pay attention to solving important strategic tasks in real time. It is especially important to use outsourcing services in a timely manner and free key professionals from routine work when there are time constraints. Andriy Kryvokoritov, General Director of the recruitment agency Brain Source International, spoke about the intricacies of the outsourcing process, as well as what to look for when choosing a company that provides outsourcing services. “Business process outsourcing is the transfer of a long-term internal business process to an external provider. Responsibility of the provider: in this case – is the implementation of KPI’s on the function that he was outsourced. Business function outsourcing – transfer to the side of the entire function. For example, HR or sales marketing. When outsourcing, you are not buying people, but the expertise of a service provider. The ISP is responsible for the implementation of KPIs. For example, when outsourcing the sales marketing function, the agency’s KPI will include the quality of the product display on the shelves. Agency remuneration can be either a% of the annual business process budget or a fixed monthly fee. For business processes that create value,% will be higher. For example, companies are willing to pay up to 40% of the top manager’s annual salary for Executive Search services. This is a relatively small expense, considering that a strong top can increase the value of the business several times! Important! When outsourcing a business process, the cost structure of the provider’s company will always be closed. Therefore, you do not need to ask the provider for an item report of their project costs The savings for your company will be that a company that specializes in a business process will do the job faster and better than your own professionals. For example, a recruiting company that constantly works with your candidate market will do the job you need in less time with greater efficiency.
